Frequently Asked Questions
Everything you need to know about your home upgrades and orders.
What are your standard shipping times for furniture?
Most in-stock furniture items ship within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer White Glove Delivery services?
Yes, White Glove Delivery is available for select large furniture pieces. This service includes room-of-choice delivery, assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return policy on most home decor items. Products must be in their original condition and packaging. Please note that custom-made or final sale items cannot be returned.
How can I track the status of my home order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website where you can monitor your shipment's progress.
Are your wood products sustainably sourced?
We are committed to quality and sustainability. The majority of our wood furniture is crafted from FSC-certified timber and responsibly managed forests.
What payment methods do you accept?
We accept all major credit cards, including American Express, Visa, and Mastercard, as well as digital payment options like PayPal and Apple Pay.